We aim to pack and send your order from our warehouse within 3-5 working days.
Our friendly, competent customer service staff are on hand to help and guide you, either by e-mail, chat or on the telephone.
To allow us to deal with your enquiry as quickly as possible, please have your order number or customer number ready – you’ll find it in the top right of your order confirmation or on your invoice.
Please note that our customer service staff are unable to create an order/amend or stop your order.
Chat: See the “Leave a message” box in the bottom right-hand corner
Tel.: +45 8736 1000
Monday – Thursday: 9 am – 4 pm CET+1
Friday: 9 am – 2.30 pm CET+1
Closed on Saturdays, Sundays and public holidays.
Due to Danish public holidays, our customer service desk is closed on the following dates in 2018: 29/3, 30/3, 2/4, 27/4, 10/5, 21/5, 5/6, 24/12, 25/12, 26/12.