EXCHANGES

During sales and other promotional periods, it will not be possible to use our Exchange function on My Page. If you wish to exchange your promotional or sale items, simply return them with the attached return receipt/prepaid return label. Meanwhile, place a new order, subject to applicable shipping terms, for the item you want to exchange for. That way, you get your new item delivered faster, and make sure that the item is not sold to someone else in the meantime.