The website is temporarily closed. We recommend that you do not return items to us as we currently aren't able to process them. We apologize for the inconvenience. Best regards, POMPdeLUX


The following applies to our EU customers.

In order to secure all online purchases, EU has decided that all web shops must apply a two-factor authentication. The two-factor authentication ensures a safer experience when shopping online. This makes it more difficult for cyber criminals to abuse the credit card.

Verification of you as a customer can be completed in different ways. Either through a SMS code or authentication via a third party depending which methods your bank supports.

For you as a POMPdeLUX customer it means that you have to accept and confirm your payment at POMPdeLUX one more time before your purchase can be completed. This authentication is typically required for all purchases above 30 EUR.

You can always contact your bank if you have any questions on how to do it.