Shipping and delivery
Please find delivery time to your country below.
If your country is not on the list, please don’t hesitate to contact us with any question regarding delivery time for your destination.
|Your order will be processed within||3-5 working days|
|Hereafter international shipping|
|Belarus||4-7 working days|
|Bulgaria||4-5 working days|
|Czech Republic||2-3 working days|
|Estonia||4-6 working days|
|Faroe Islands||5-7 working days|
|France||3 working days|
|Greenland||5-7 working days|
|Hong Kong||6 working days|
|Iceland||4-6 working days
(Due to the Covid-19 situation shipping might be longer)
|Lithuania||4-5 working days|
|Poland||2-3 working days|
|Russia||5-15 working days|
|Serbia||4-7 working days|
|Slovenia||3 working days|
|Slovakia||3 working days|
|United Arabe Emirates||6-8 working days|
|United Kingdom||2-3 working days|
|United States of America||6 working days|
Shipping charge, regardless of size and weight, is EUR 15.00 for EU countries and EUR 28.00 for non-EU countries.
All orders are sent through DHL as parcel post. Track and trace numbers are generated, allowing both you and us to follow the parcel until delivery takes place.
|EU Countries||15 EUR|
|Non-EU Countries||28 EUR|
When you receive your package, you should check the items. If the packaging and contents are damaged, please refuse delivery of the package and send a complaint to the carrier/place of delivery. After doing this, please contact our customer service for further developments.
For further questions please do not hesitate to contact our customer service:
Phone.: +45 8736 1000
Monday - Thursday: 9 am - 4 pm CET / 8 am - 3 pm GMT
Friday: 9 am - 2.30 pm CET / 8 am - 1.30 pm GMT
Saturdays, Sundays and bank holidays closed.