DELIVERY TIME

We aim to pack and send your order from our warehouse within 1-3 working days.

SHIPPING

Shipping charge, regardless of size and weight, is EUR 20 for EU countries and EUR 20 for non-EU countries. 
All orders are sent through  DHL / the Danish National Postal Service as parcel post. Track and trace numbers are generated, allowing both you and us to follow the parcel until delivery takes place. 



We recommend that you carefully inspect your items when the parcel arrives. Please contact our Customer Service or Post Denmark immediately if any of the items are damaged upon arrival. 

For further questions please do not hesitate to contact our customer service:

Customer service
Phone.: +45 8736 1000
E-mail: mailcom@POMPdeLUX.com
Monday - Thursday: 9 am - 4 pm CET / 8 am - 3 pm GMT
Friday: 9 am - 2.30 pm CET / 8 am - 1.30 pm GMT
Saturdays, Sundays and bank holidays closed.